Frequently Asked Questions on PhotographyListings

Help & Support Centre
Browse Frequently Asked Questions

›   I am a photographer, can I add a listing to

Yes! We'd love you to be a part our growing community of photographers! Adding a listing is easy, simply click here to add your information

›   How much does a listing on cost?

It costs nothing to advertise your listing on - it's free to add a listing, no payment information is taken when you register. We do offer optional Premium upgrades.

›   Can I cancel my chosen upgrades?

Yes, you can cancel your upgraded listing at anytime. Any further recurring payments will be cancelled, however, you will be responsible for any charges incurred prior to cancelling your upgrade.

›   What methods of payment can be used on

We currently accept all major debit and credit cards. All credit card authorizations are conducted through a secure link with our secure payment gateway provider, Stripe.

›   What is the refund policy on

You are free to cancel upgrade subscriptions at any time, but we do not refund for services already rendered. So if you decide to cancel your subscription after your account has been renewed, you will still receive the services you have already paid for, but your subscription will not be renewed the next time it expires.

›   What is is a growing online photographer directory and community, giving U.S. photographers a place to connect and grow by offering a simple and effective way for them to promote their products & services to potential customers.

›   Why should I add a listing on

Because adding a listing is a great way to increase traffic to your business, as well as gain SEO benefits sauch as a valuble link back to your website. Once registered you can update your company profile, and take advantage of additional tools available to improve the performance of your Listing.

›   How do I retrieve my password if I have forgotten it?

Don't worry if you can't remember your password, you can simply click here to reset your password.

›   How do I view the terms of service?

The terms of service can be viewed Here

›   How do I view the privacy policy?

The privacy policy can be viewed Here

›   Does you use cookies and what are they for?

Our website uses a number of cookies to store data on our visitor's computers. To view the types of cookies used and what the are used for Click Here

›   Why has my listing not been upgraded after paying for an upgrade?

Most listings are upgraded immediatly upon payment. However, on the rare occasion that it is not automatically upgraded, we will upgrade it manually within a maximum of 3 hours after the purchase was made.

›   I've forgotten my username and can't log in.

If you can't remember your username and can't login to your account, please contact support.

›   Is there a telephone number for

We offer an online-only service , so we are unfortunately unable to provide telephone assistance. Please contact our support team with any questions you have.

›   I no longer have access to the email on my account.

Please Contact Support to update your email address.

›   How do I close my account on

You can disable your account at any time by logging in and heading to your Account Settings. You'll be able to re-activate your account if you change your mind. If you would like to delete your account and all your data, please contact our support team.

›   How do I change my email address or password?

Log into your account and go to your Account Settings. Select "Update" next to your email address or password to make changes.

›   I've noticed some incorrect information or a closed business on your website.

If you do notice something thats not right, please contact our support team and we'll investigate

›   How do I unsubscribe from emails you send me?

To change any of the setting relating to how we contact you, log into your account and head to Account Settings page. Under "Contact Preferences" choose opt out to stop recieving emails from us.

Contact Us

If you can't find the answer you looking for, click her to contact our helpful support team.
We aim to respond to all queries within 24 hours during the working week, but peak times and weekends may take a little longer.

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